Terms of service

Welcome to KEI Essentials Shop Online's terms of service! By using our services, you agree to the following terms and conditions:

1. All items are handmade and may have slight variations from the product images.

2. Orders are processed within 3-5 business days from the date of purchase.

3. We accept returns within 14 days of delivery. Items must be unused and in their original condition.

4. Customers are responsible for return shipping costs unless the item is defective.

5. We do not offer refunds on custom or personalized items unless they arrive damaged or defective.

6. We respect your privacy. Personal information collected during purchase will not be shared with third parties.

7. Payment must be received in full before the order is shipped.

8. We reserve the right to update these terms at any time. Changes will be posted on this page.

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.